Frais de port et de manutention

Expédition et livraison

  • Votre commande sera livrée à l'adresse que vous avez indiquée lors de votre commande. Il est de votre seule responsabilité de vérifier si nous pouvons vous livrer et ce ne sera pas la responsabilité de la Société si vous passez une commande et la Société vous expédiera le produit conformément aux lois et réglementations de votre pays. La Société ne fournit aucun conseil juridique et n'assume aucune responsabilité concernant la situation juridique de votre pays. Veuillez vous assurer d'avoir vérifié les lois, les réglementations et le statut juridique de votre pays avant d'effectuer tout achat. Contactez votre autorité locale pour vérifier que nous pouvons expédier dans votre pays.
  • Sous réserve de ce qui précède, nous n'autorisons actuellement que les commandes pour l'Europe.
  • Processing your order may take up to 1 business day.
  • We are using a number of shipping carriers. Though each company has a different delivery time, shipping will usually take an additional 2-8 business days.
  • Tracking information from the carrier to the extent available will be sent to you via email within 2 business days so that you can follow your order.
  • We do absolutely everything we can to make sure your order reaches you on time. If you encounter a delay, please contact us through our contact page, and we will make the best efforts to help.
  • Currently, we charge 7 euros for shipping within The Netherlands, and 15 euros for the rest of Europe. Free shipping is available for orders above 150 euro. The Company reserves the right to make changes to that policy.

 

Returns and Refunds

  • Upon arrival, check your shipment carefully to ensure it has not been damaged during delivery.
  • If for any reason you wish to return an item, you may do so within 7 days of receiving it. You will be refunded within 30 days from the day we will receive the item back. Please note, shipping costs will not be refunded. Please note that we may change this policy from time to time.
  • For refunds or exchange requests, please contact us through our contact page and explain to us the reason you are asking for a return or a request. This will help us to improve our services to you and to others.
  • After receiving your returned package, we will credit the card you paid with for the full purchase price of your order, excluding any applicable shipping costs.